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September 2, 2021

Did you know? – You can appeal a denied TERS claim?

Many employers received error messages when attempting to lodge a sector-based claim for their employees. This was mainly because the sector selected did not match the SARS database.

An employer/user can now lodge an appeal to the UIF Call Centre:

  • The caller will be subjected to an authentication process;
  • A link will be sent to the caller to upload documents (Appeal form& supporting documents)only this link will allow  submission to the UIF;
  • This will then be transferred to UIF;
  •  A UIF official will then look at documents received and assess, and a decision to accept or decline will be made;
  • On receipt of the approved decision, the client can return to the portal within 72 hours and lodge the claim.

To find out how SEESA can help your business visit our website at www.seesa.co.za.

“SMS” the word “SEESA” to 45776 with your query and a professional Legal Advisor will contact you.

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